Network Engineer Program

• Word Basic
• Access Basic
• Career Development

• IT Fundamentals
• Computer Support and Maintenance
• Network
• Server
• Web Foundation
• Cloud
• ITIL Foundations
• Modern Desktop or Network Infrastructure
• Linux
• Security

“Employment of computer support specialists is projected to grow 5 percent from 2022 to 2032, faster than the average for all occupations. More support services will be needed as organizations upgrade their computer equipment and software.” 

US Bureau of Labor Statistics

IT Fundamentals

40 Content / 2 Quarter Credit Hours

The IT Fundamentals class is designed to provide students with a foundational understanding of information technology. Key course objectives include: Identify and Explain Computer Components such as CPU, RAM, storage devices, and peripherals, Install Software, Establish Network Connectivity and Prevent Security Risks.

160 Contact / 8 Quarter Credit hours

The Computer Maintenance and Support course is designed to equip students with essential skills and knowledge for maintaining and supporting personal computers and related systems. Key objectives include: Install, Configure, Remove, and Troubleshoot Personal Computer Components, Troubleshoot Problems with Laptops and Peripherals, Troubleshoot Network Connection Issues, Recognize Fundamentals of Operating Systems, Hardware, Physical Safety and Communication Skills.

160 Contact / 8 Quarter Credit hours

This course provides a solid foundation in networking concepts, covering everything from network design to daily management and security. Explore network topologies, learning how different designs affect performance and scalability. Gain an understanding of network protocols and standards that govern communication across systems and devices. Learn about network implementation, including hardware setup, cable management, and physical safety best practices when installing infrastructure.  Learn about Wide Area Networks (WANs) and wireless technologies and services, expanding your knowledge beyond local networks. Discover how to manage, monitor, and support networks effectively, ensuring reliability and performance. The course includes an introduction to network security, providing essential insights into protecting data, detecting vulnerabilities, and maintaining secure environments.

60 Contact / 3 Quarter Credit hours

This course focuses on the core elements of server management, with practical insights into real-world scenarios. Learn to set up and manage virtualization, a critical component in modern server environments that enhances flexibility, scalability, and resource efficiency. Effectively address storage needs, including configuring and managing various storage solutions. Delve into essential server security concepts, understanding how to protect server environments from threats and implement best practices for securing data and system access. Troubleshoot common server issues, helping you maintain uptime and quickly resolve problems in dynamic IT environments.

60 Contact / 3 Quarter Credit hours

Unlock the full potential of cloud computing with this in-depth course designed to take you from foundational knowledge to advanced implementation strategies. Get an introduction to the core concepts, terminology, and characteristics of cloud computing, including public, private, and hybrid models, as well as key service models like IaaS, PaaS, and SaaS. Explore the implementation and maintenance of cloud infrastructure. Gain practical knowledge on securing cloud technologies, managing access, protecting data, and maintaining compliance. Recognizing that safe working environments are just as important as secure systems, this course also includes workplace safety practices, with a special focus on trip and fall prevention during physical tasks like equipment installation or maintenance in server rooms and data centers.

40 Contact / 2 Quarter Credit hours

Gain a solid introduction to IT Service Management with this ITIL® Fundamentals course—your gateway to understanding how IT can effectively support and drive business value. This course introduces the core principles and practices of ITIL, the globally recognized framework for IT service management.

Explore the guiding principles of ITIL, learning how they shape decision-making and continuous improvement across IT services. The course also dives into the four dimensions of service management—organizations and people, information and technology, partners and suppliers, and value streams and processes—giving you a holistic view of how services are designed and delivered.

140 Contact / 7 Quarter Credit hours

Modern Desktop – Learn to deploy and update operating systems using modern tools and practices, manage user policies and profiles, and ensure device and data security across organizational environments. Learn app deployment and data management strategies to help maintain productivity and compliance.

Network Infrastructure –Explore the inner workings of modern network infrastructure and discover how diverse topologies and technologies come together to form fully functional, secure, and scalable networks. Students will learn how to design, configure, and troubleshoot networks that integrate a variety of hardware, software, and cloud-based technologies—not just Cisco devices.